Archive for the ‘Communication’ Category

How Leaders Diffuse High Emotions

I settled into my American Airlines aisle seat, cracked open my book, and hoped for the space of an empty middle seat on the long Atlanta to LA flight. About five minutes before takeoff, I heard a woman’s voice yelling ‘we paid 65 bucks for seats further back and you have me sitting here, in… Read More…

5 Ways to Motivate Your Team in a High Pressure World

Since the Global Financial Crisis (GFC) rocked economies around the world, business has embraced a new dynamism that puts innovation and flexibility on center stage. In the post-GFC world, it was no longer business as usual. Companies had to learn how to do more with less and how to adapt to change in an unstable… Read More…

Leadership Tip: Why Your Influence Never Works Out the Way You Plan

You know that influence is the key to building your empire. Better assignments, high profile connections, clients that flock to your door all seem to magically appear for those who wield the golden scepter of influence. But not for you. You’re stuck poking and prodding people to get them to do what you need done,… Read More…

5 Conflict Resolution Strategies for Leaders

COMPETITIVE EDGE OR WEAKNESS FLASHPOINT Differences will either be your greatest advantage or they will be your greatest weakness. Leaders brave enough to hire people who come from a variety of experiences, motivations, and work styles enjoy multi-faceted solutions to challenges, higher levels of creativity, and a dynamic tension that encourages people to do their… Read More…

Leadership Qualities: Egg Timers and Diet Coke

I crave fountain Diet Cokes so much that if you ever can’t find me check the McDonald’s drive though first. I am there way more frequently than I should admit. Let’s just say that I’m cruising through those Golden Arches often enough to know when something changes. Today, I spotted one of the smartest changes… Read More…

Blockbuster Influence: How to Get People to Say Yes

How much time will you spend today trying to get someone to say yes to something you need done? In the ten years I’ve studied what creates the gap between wildly successful people and those who are not so successful, the same thing kept popping up. It’s the ability to get people to do things… Read More…

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